Trane Complaint

Trane Complaint

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Trane Air Conditioning Unit - Trane Air Conditioning Model 4TTX6036B1


I bought a complete Trane Heating and Air Conditioning System in 2006. The Condenser Coil in the Air Conditioning unit was guaranteed for 10 years. It began leaking last year but the nature of the leak wasn't discovered until this year. Trane ran out of these parts in May. They say they will begin making them again in July. I have no promised delivery date. No warrantee is worth anything if the company is unable to provide the parts. Meanwhile my family has been suffering without any air conditioning and it appears that we won't have any for at least most of this summer. Not only is this company's warrantee program worthless, it shows the total incompetence of their management to allow this to happen and offer no alternative. Any reputable company would have simply replaced the whole unit if repair parts were not available.


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